At crikiya, we believe that trust is built on transparency. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the steps we take to keep it secure. We designed this policy for real people — not lawyers — so you can actually understand what happens with your data when you use crikiya.
Crikiya uses industry-standard encryption and security protocols to safeguard every piece of information you share with us.
This Privacy Policy applies to all services provided by crikiya, including our website, mobile application, customer support channels, and any other platform through which you interact with us. By creating an account on crikiya, depositing funds, playing games, or simply visiting our website, you consent to the data practices described in this policy.
We understand that your personal information is valuable, and we treat it accordingly. Crikiya collects only the data that is necessary to operate the platform, provide you with a smooth gaming experience, process your transactions, and comply with our legal obligations. We do not sell your personal data to third parties, and we never will.
When you use crikiya, we may collect different types of information depending on how you interact with us. Here is a breakdown of the categories of data we gather:
When you register an account on crikiya, you provide us with personal details such as your full name, email address, phone number, date of birth, and residential address. This information is essential for creating your account, verifying your identity, and ensuring that you meet the eligibility requirements to use our platform.
When you make deposits or withdrawals through crikiya, we collect information related to your payment methods. This may include your bKash, Nagad, or Rocket account details, transaction amounts, and timestamps. Crikiya does not store full payment credentials on our servers — sensitive payment data is handled by our secure payment processing partners.
Crikiya automatically collects certain technical data when you visit our website or use our app. This includes your IP address, browser type, device type, operating system, screen resolution, and referring URL. We also collect data about how you navigate the platform, including pages visited, time spent on each page, and click patterns.
If you contact crikiya support via live chat, email, or any other channel, we keep records of those communications. This helps us resolve issues more efficiently and improve our customer service quality over time.
Crikiya uses the information we collect for specific, legitimate purposes. We are transparent about each use case because we believe you deserve to know exactly why we need your data:
Crikiya uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you when you return, remember your preferences, and understand how you interact with our website.
We use the following types of cookies on crikiya:
You can control cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to use certain features of crikiya.
Crikiya does not sell, rent, or trade your personal information to any third party for marketing purposes. We only share your data in the following limited circumstances:
Your data is stored on secure servers protected by multiple layers of security. Crikiya retains your personal information for as long as your account is active, plus any additional period required by law or for legitimate business purposes. If you close your crikiya account, we will retain certain data for a minimum period as required by regulatory obligations, after which it will be securely deleted or anonymised.
Transaction records on crikiya are retained for a minimum of five years to comply with financial regulations and anti-money laundering requirements.
Crikiya takes data security extremely seriously. We implement a comprehensive set of technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction:
While no system can guarantee absolute security, crikiya continuously invests in the latest security technologies and best practices to keep your data as safe as possible.
As a crikiya player, you have specific rights regarding your personal data. We respect these rights fully and make it easy for you to exercise them:
To exercise any of these rights, simply contact our support team at [email protected]. We will respond to your request within 30 days.
Crikiya is strictly an adult-only platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has created an account on crikiya, we will immediately close the account and delete all associated personal data. If you believe that a minor is using our platform, please contact us immediately so we can take appropriate action.
Crikiya may contain references to third-party game providers whose games are available on our platform. These providers may have their own privacy policies governing how they handle data. While crikiya carefully selects partners who share our commitment to data protection, we encourage you to review their individual privacy practices. Crikiya is not responsible for the data handling practices of third-party providers beyond what is covered in our agreements with them.
Crikiya may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through an on-site notification or via the email address associated with your crikiya account. We recommend checking this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests related to this Privacy Policy or how crikiya handles your personal data, please do not hesitate to reach out. Our dedicated privacy and support team is available 24/7.
Email: [email protected]
We take every enquiry seriously and aim to respond within 24 hours.
Your privacy is not just a policy — it is a core part of how we build and run crikiya every single day.
Every connection to crikiya is secured with 256-bit SSL encryption. Whether you are logging in, depositing, or playing games, your data travels through an encrypted tunnel that keeps hackers out.
Crikiya will never sell your personal information to advertisers, data brokers, or anyone else. Your data belongs to you, and we only use it to improve your experience on our platform.
Your identity verification documents submitted to crikiya are stored using advanced encryption and strict access controls. Only authorised team members can view them, and only when absolutely necessary.
Crikiya stores your data in world-class data centres that feature physical security, redundant power, fire suppression systems, and 24/7 monitoring to prevent any unauthorised access.
You are always in control of your data at crikiya. Access it, correct it, delete it, or export it — we make it simple to exercise your rights with just one message to our support team.
Crikiya undergoes regular security audits and penetration testing by independent experts. We proactively identify vulnerabilities and fix them before they can ever become a threat to your data.
Join hundreds of thousands of Bangladeshi players who trust crikiya with their gaming experience. Create your account today knowing that your personal information is protected by industry-leading security standards.